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CODES
OF CONDUCT
The term "Codes of Conduct" is used generically
to refer to various types of corporate policies and standards of
working conditions. A recent development, corporate codes of conduct
and other business guidelines are becoming more common, as consumers
as well as religious, labor and human rights groups are increasingly
calling upon companies to take responsibility for the conditions
under which the goods they sell are being manufactured. Many U.S.
companies that import apparel have adopted codes of conduct that
prohibit the use of child labor and promote other labor standards.
Nowadays, as a professional in the industry, you
should be no longer focusing on costing, sourcing vendor bases or
concentrating on quality but also looking for Codes of Conduct -
you will not be able to live without it.
1. The proliferation of Codes of Conduct
> Corporate Codes of
Conduct
> Implementation of Codes of
Conduct
> Monitoring of Codes of Conduct
> Conclusion and Recommendation
Corporate
Codes of Conduct
Corporate codes
of conduct are policy statements that define ethical standards for
companies. Corporations voluntarily develop such codes to inform
consumers about the principles that they follow in the production
of the goods and services they manufacture or sell. Corporate codes
of conduct usually address many workplace issues - including child
labor, human rights, equity, labor standards and health and safety.
United States corporations have adopted corporate codes of conduct
for a variety of reasons, ranging from a sense of social responsibility
to pressure from competitors, labor unions, the media, consumer
groups, shareholders and worker-rights advocates. The U.S. Government
has also encouraged U.S. corporations to adopt model business principles
for their overseas operations.
Companies that import products from countries whose
labor conditions have received negative publicity regarding abusive
working conditions may develop codes of conduct in order to prevent
further criticism. Some companies adopt codes as a direct response
to public pressure. Corporations may adopt codes of conduct in order
to demonstrate that they are good corporate citizens, or to earn
the label of a "socially responsible" company. By
incorporating the concept of social responsibility into their normal
business dealings, companies may develop corporate philosophies
that combine "altruism and enlightened self-interest.
There is no information on the exact extent to which
U.S. corporations have adopted codes of conduct governing their
foreign operations. Press reports and other publicly available information
suggest that a significant number of U.S. corporations and business
organizations have done so. Most available information on codes
of conduct is on large corporations.
For example, U.S. companies in such diverse industries stationery products
(Hallmark), footwear (Nike), personal care products (Gillette),
photographic equipment and supplies (Polaroid) and computers (Honeywell)
are known to have corporate codes of conduct.
In addition, several business organizations have
designed codes of conduct to be used by medium- and small-sized
companies whose corporate structures may not be sufficiently large
to develop their own code of conduct.
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Codes
of Conducts for Apparel Industry
The U.S. is
the world's largest importer of garments. The U.S. apparel industry
is made up of a complex chain of actors whose functions often overlap.
The industry includes the following entities:
a. Apparel
manufacturers are primarily engaged in the design, cutting,
and sewing of garments from fabric. Some manufacturers are contractors
or sub-contractors, which generally manufacture apparel from materials
owned by other firms. Larger manufacturers often contract production
to many such contractors and subcontractors in the U.S. and abroad.
Some manufacturers are vertically integrated, producing the textiles
from which they make garments, or even operating retail outlets.
b. Apparel
merchandisers generally design and market clothing, but contract
the actual production to manufacturers.
c. Buying
agents locate, qualify and inspect foreign suppliers/producers
of garments, negotiate with suppliers/producers, and often monitor
production for quality control and compliance with other standards.
U.S. companies that do not have a large presence abroad may use
them.
d. Retailers
are primarily engaged in the distribution, merchandising, and sale
of garments to consumers. Apparel retailers include department stores,
mass merchandisers, specialty stores, national chains, discount
and off-price stores, outlets, mail-order companies and electronic
forms of retailing such as interactive TV and on-line shopping services.
Scope
of Codes of Conduct
- Special document
(typically referred to as "codes of conduct") outlining their
values and guidelines in a variety of areas. These documents are
a means for companies to clearly and publicly state the way in
which they intend to do business to their suppliers, customers,
consumers and shareholders.
- Letters stating
their policies circulated to all suppliers, contractors and/or
buying agents.
- Compliance
certificates, which typically require suppliers, buying agents,
or contractors to certify in writing that they abide by the company's
stated standard.
- Clauses in
formal documents such as purchase orders or letters of credit,
which make compliance with the policy a contractual obligation
for suppliers.
Although many
of the corporate codes of conduct address the same set of labor
standards, these codes vary from company to company with regard
to the specific labor standards included. Some or all of the following
elements are commonly found in various codes:
1. Provisions
of legal requirements.
2. Provisions
on wages, based on local laws regarding minimum wage or prevailing
wage levels in the local industry.
3. Workplace
environment and health and safety requirements.
4. Prohibitions
on child labor, forced labor.
5. Prohibitions
on discrimination based on race, religion, gender, age, marital
status, political affiliation, or ethnic origin.
6. Provisions
regarding limits on working hours, including forced overtime, in
accordance with local laws.
7. Support for
freedom of association and the right to organize and bargain collectively.
Companies that
determine to adopt the provision of Codes of Conduct shall comply
with all applicable laws of their respective country of manufacture
and shall apply a higher standard in cases of differences or conflicts;
and shall require its contractors, suppliers, sub-contractors and
licensees to comply with the same applicable laws and principles.
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Implementation
of Codes of Conduct
The challenges
of implementing a policy for a company in the apparel industry differ
greatly and depend on how the scope of business is organized. In
general, the closer the relationship between the importer and the
company producing the items, the greater the ability to influence
labor conditions. Conversely, the longer the chain of production,
the more levels of contractors, subcontractors and buying agents
used, the more complex and challenging is the implementation. Many
companies reflected that they expect subcontractors to comply with
their policies, but often did not specify how these policies could
be achieved.
There are several
tangible ways by which companies post their codes of conduct:
- Establish
and articulate clear, written codes of conduct standards.
- Formally
convey the codes of conduct to suppliers, buying agents as well
as licensees.
- Provide training
to employees to ensure individuals at all level of the purchasing
process are aware of its provisions and let the employees help
monitoring.
- Enhance training
sessions to foreign suppliers, contractors or subcontractors,
to make them aware of the importance of codes of conduct.
- By posting
the codes in contractor¡¦s facility where accessible
to all workers.
- By contractual
statement, have suppliers, contractors or subcontractors receive
the codes and understand its meaning and implementation expectations.
Establishment
of communication channel
Most of the
companies reflected that they have distributed their copies of codes
to all suppliers, contractors or sub-contractors, however they did
not know whether workers were aware of the existence of their codes,
the establishment of a communication channel is essential, following
are common communication skills widely used by various companies.
- Go through
the codes with facility managers to ensure these individuals understand
the expectation.
- Meet with
key suppliers to emphasize company¡¦s expectations.
- Conduct training
sessions and educational seminars.
- Ensure that
suppliers, contractors or buying agents inform their employees
the standards of the codes and through the posting of the standards
in a prominent place (in the local languages spoken) and undertake
the efforts to educate employees about the standards on a regular
basis.
- The generation
of codes of conduct in different languages.
- Develop a
questionnaire to verify and quantify compliance with the standards.
Implementation
of some of the standards may be problematic in certain countries
where the rights embodied in the standards are not fully recognized
or enforced either through law or practice. Despite these difficulties,
the principal of the implementation of codes of conduct is to promote
and encourage positive change, to eliminate sweatshop practice.
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Monitoring
of Codes of conduct
Monitoring is
critical to the success of a code of conduct; some companies utilize
a variety of means to monitor their codes of conduct. There are
a variety of ways to monitor codes of conduct.
Active monitoring
- conduct site visits and inspections by company staff or by
agents or external parties, to verity that suppliers are actually
implementing the provisions of the codes.
Contractual
monitoring - rely on the guarantees made by suppliers through
contractual agreements or certification.
A combination
of active and contractual monitoring - relying on contractual
monitoring and backed up with site visits and inspections.
- Active
monitoring
- In-house
audits by company staff - use local or regional company employees
to conduct periodical announced and unannounced visits, this kind
of audit is commonly used among large vertical set up companies
because they believe that monitoring internally is the most efficient
way since problems are reported directly to management and can
be solved effectively and efficiently. The audits are commonly
done by internal quality assurance, merchandisers or senior management
who are trained to monitor the codes of conduct, some companies
even form a specialized department to deal with all codes of conduct
issues.
- External
monitoring conducted by buying agent - rely on buying agents
to monitor compliance with their corporate code.
- Outside
audits conducted by independent firms hired by the company
- outside monitoring of another company¡¦s corporate
codes of conduct is a relatively new endeavor, nowadays, accounting
and auditing firms have expanded their functions to include monitoring
of compliance with corporate codes of conduct such as examining
payroll records. For companies who does not have the resources
to implement an internal monitoring program, such company can
delegate the monitoring to accredited independent external auditors.
Outside monitors
enables a more credible and accurate picture of the labor conditions.
- Audits
conducted by consumer, labor or human rights organization
- some companies use their local human rights group to conduct
or assist in monitoring their codes of conduct.
2. Contractual
monitoring
Many companies
require their supplier, buying agents or contractors to abide by
their codes through contractual agreement or in form of certification;
these contractual obligations provide a legal avenue, a number of
companies indicated their corporate codes of conduct or policy in
their purchase orders. Other companies require written acknowledgement
by their contractors or buying agents that they have read and fully
understood their codes of conduct.
Monitoring for
the implementation of codes of conduct is a very challenging undertaking
since the apparel industry is made up of a complex chain of domestic
and foreign actors, a company shall periodically review its monitoring
plan and ensure the plan is an up to date scheme.
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Conclusions
and Recommendations
There is a growing
awareness among many of the largest U.S. apparel importers about
the conditions under which apparel sold in the U.S. market is produced.
This is a major change from just a few years ago, when importer
were more inclined to avoid any responsibility on this matter. Codes
of conduct are increasingly common in the U.S apparel industry.
Codes of conduct can be a positive factor in improving labor working
conditions, most of the large U.S. apparel importers have adopted
codes of conduct.
- All actors
in the apparel industry, including manufacturers, retailers, buying
agents and merchandisers, adopt code of conduct as an important
element for sourcing strategy.
- All parties
in the apparel business are adopting more standardized codes of
conduct.
- U.S. apparel
importers take serious measurement to evaluate subcontractors
and home workers.
- U.S. apparel
importers particularly retailers are taking a more active role
in monitoring and implementation of their codes of conduct.
- All parties,
particularly workers, should be adequately informed about codes
of conduct so that the codes can fully serve their purpose.
The implementation
of codes of conduct is a complex matter, and a relatively recent
endeavor. Implementation seems best - and most credible - when U.S.
companies get directly involved in the monitoring. There is little
incentive for foreign companies to comply with a U.S. importer's
code of conduct if there is no verification of actual behavior.
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